Important information regarding the transition
As part of our integration into the international Axians network, we will operate under the new company name Axians BNC AG as of 8 January 2026.
For you as our customer, our services and commitments remain unchanged. To ensure a smooth transition, we would like to inform you below about the most important organisational and technical changes – in particular regarding communication, systems and invoicing during the transition period.
Messaging & System Migration
As part of the integration, a migration of our messaging and telephony systems will take place in January 2026. This will ensure that our communication remains stable, secure and future-proof.
Telephony migration
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20 January 2026: Telephony migration
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On this day, we kindly ask you to contact us preferably by email.
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Emergency number: +41 44 947 77 10
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From the following day, telephony services will be available again as usual.
All phone numbers remain unchanged.
Email communication
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From 20 January 2026, email communication will temporarily take place via the domain
@vinci-energies.net
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Please ensure that the domain vinci-energies.net is whitelisted in your systems.
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If required, our team will contact you directly regarding any additional steps.
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From 26 January 2026, we will communicate exclusively via the new domain
@axians.ch
This also applies to all generic email addresses, which will be updated as follows:
Please make sure that the domain axians.ch is also whitelisted accordingly.
You'll find more information here.
Géraldine Wymann : Sep 4, 2024 1:37:24 PM
Géraldine Wymann