Navigating IT Challenges in the Transport & Logistics Industry

Current IT challenges in the transport & logistics industry

• Distributed Denial of Service (DDoS)

  Many transport companies provide digital displays and in-transit entertainment to passengers. DDoS (Distributed Denial of Service) attacks, where cybercriminals inundate a network, service, or server with superfluous traffic, pose a significant risk. These attacks can cripple the targeted systems, disrupting normal operations and potentially impacting both passenger experience and critical transportation functions.

• Outdated Systems (legacy systems)

  The presence of legacy systems in the transport industry is a notable hurdle, often leading to compatibility problems with new technologies, escalating maintenance expenses, diminished efficiency, and heightened security risks. A migration to contemporary IT solutions demands a methodical strategy that weighs both technical and operational necessities. This entails evaluating business process impacts, devising a thorough migration scheme, equipping staff with the essential training, and ensuring robust support throughout the transition to mitigate any disruptions.

• Cooperation with External Partners

  Collaboration with external entities can create the peril of unregulated access to a company's confidential data, particularly when employing unsecured devices like tablets or smartphones. These gadgets, often utilized outside the secure company network, are more susceptible to breaches. Moreover, the loss or theft of such a device could result in sensitive data falling into unauthorized hands. For a transport organization, these breaches could result in substantial operational hindrances and damage to its reputation.

• Digitalisation of the Supply Chain and Documentation

  The shift towards digitized processes within the transport sector necessitates substantial investments in technology and employee training. Moreover, it's imperative to align these new processes with existing data protection laws and compliance regulations. For smaller transport companies, the combined weight of these requirements can present particularly formidable challenges.

• Security Awareness

  In the transport industry, the widespread use of bring-your-own-device (BYOD) by employees, including truck drivers and construction workers, requires access to internal data. Ensuring these individuals are adequately trained and maintain a high level of IT security awareness is crucial in this context.